We stand behind each of our products and offer a 60-day Satisfaction Guarantee return policy. If you are not completely satisfied with any of our products, just return the unused portion to us within 60 days and we will refund your purchase price (minus a $9.95 restocking fee).

Want to return a product? No problem, just go to our Returns + Refunds page.

Or, contact our Customer Service department to speak to a representative:

If you are not completely satisfied with any NatureM.D. product, just return the unused portion to us within 60 days and we will happily refund your purchase (minus a $9.95 restocking fee).

1. To start your product return/refund, first locate your Order Number. This can be found on the confirmation email we sent you or on the packing slip that came with your order.
2. Click HERE to begin the return/refund process online.

You can find this number in your confirmation email or on the packing slip with your order.

You can contact us at Support@NatureMD.com or call (888) 412-2259 and we’ll provide you with your Order Number.

1. We will send you a preprinted return slip with your RMA number to your email address, simply print it and include it inside your package when returning.
2. Once your order has been received at our facility, please allow 5-7 days for processing.
3. Once processed, we will then issue a refund (minus the $9.95) return processing fee. You will also receive an email confirmation.

You can track your order by going to ssl.naturemd.com/track

Yes, along with shipping anywhere in the continental United States, we also ship to Canada and New Zealand

For U.S. residents, you can expect to receive your package within 7 to 10 business days after placing your order, depending upon your location.

For Vanilla Cinnamon GutConnect 365 orders, please expect an extra 7-14 days for your order to ship.

Canadian and New Zealand customers: Your order may take up to 2 to 4 weeks to arrive, and may be split into multiple shipments to prevent any delays with customs due to quantity regulations.

Shipping is free for U.S. orders unless noted otherwise.

A $8.95 shipping charge will apply to all non-U.S. orders.

Customs duty and taxes are not covered in our flat rate shipping and will be the responsibility of the customer.

Please note duties and taxes may be due to the associated carrier upon delivery and duty fees will not be refunded.

Yes, there are! When you order the 3- or 6-package options of any of our products, you get a bigger price discount. Plus, we waive the shipping and handling costs on those bulk orders, too. And lastly, because we make our supplements in small batches to maintain their high quality and potency, ordering in bulk means you won’t have to worry about running out.

We want to make it simple to get the ongoing support you need. At checkout, you can easily activate our NatureM.D.™ subscription option, which will deliver our products to your door each month.

You can set the amount of products you want, and how often you’d like them delivered. You’ll also receive an exclusive discount applied to each order.

You can cancel or change your order at any time.

It’s simple, cost-effective, and takes the guesswork out of remembering to place your order each month.

You can cancel the subscription option anytime by clicking HERE. Enter your Order Number and you will be redirected to the Product Order page. Here you can cancel your order, cancel certain items, or cancel the subscription option by checking the box beside the item (on right side), then checking the “Cancel subscription” box.

If your order hasn’t been shipped yet, just click HERE to cancel it — make sure you have your Order Number ready. If you’ve already received a Shipment Confirmation email, you can still cancel your order by speaking with Customer Service at (888) 412-2259 or emailing Support@NatureMD.com.

All of our supplements are formulated and manufactured in GMP-certified facilities here in the United States. We source some of our unique herbal ingredients from trusted partners throughout the world, but we always ensure these ingredients are non-genetically modified (non-GMO), responsibly sourced, and of the highest quality.

• All of our products are shelf-stable and do not require refrigeration.

• Store product in a cool, dry place (between 59-86F/15-30C).

• Protect from heat, light and moisture.

• Keep out of reach of children.

• Consult your physician if you are pregnant or nursing, taking any medications, or have any medical conditions.

United Naturals /Nature M.D. tries to use the highest quality ingredients it can. We also avoid artificial coloring. As such, the color and consistency our capsule could change, sometimes significantly, from batch to batch. Rest assured that all our supplements are manufactured in facilities that are cGMP-compliant and routinely inspected by the FDA. cGMP stands for Current Good Manufacturing Practices, and it is a rule established by the FDA to ensure that manufactured supplements are free from contamination, and are therefore safe for our customers. We are committed to offering only the highest quality and most effective supplements, which is why we choose only the best U.S. manufacturers and take the extra step of independently testing our supplements to ensure the ingredients match the label. Our policy is to strictly adhere to the most rigorous standards in the industry.

As such, your product is not only safe to take, it is highly effective and lives up to the United Naturals/Nature M.D. quality guarantee.

Our Customer Service department would be happy to help you with any questions or concerns you may have. You can reach one of our friendly representatives Monday through Friday, 9am–6pm EST.